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Customer Relationship Management (CRM) covers all aspects of the company’s relationship with its customers.
The today’s highly-computerized world is changing the buyers’ behavior and thus calls for new approaches in building corporate CRM strategies. With the advance of new selling channels due to popularization of WWW and mobile devices special emphasis is put on self-service tools, electronically-managed relationships and personalization of online consumer experience.
We specialize in providing our customers with complete CRM. Our experienced consultants have considerable experience in different aspects of building an effective CRM system.
In-depth understanding of all aspects of the CRM software implementation combined with strong technical expertise enable us to deliver CRM solutions fully customized to client’s requirements and business specifics. We will help you to enhance your existing information sharing and sales system enabling you to build highly effective channels for exchanging information with your customers, suppliers and employees worldwide based on the most up-to-date technologies.
We will guide you through all the stages of the solution implementation giving a sound advice and helping you
Select the right strategy
CRM Strategy and Requirements Definition
Business Processes Modeling & Streamlining
Technical Architecture Design
GUI Design and Usability Modeling
3d Party Software Selection and Integration
Customization / Change Management
Implementation / Full Testing / Deployment
Legacy Applications Integration and Web-Enabling
Data Migration
- Lead Qualification & Tracking
- Contacts and Accounts Management
- Campaigns Scheduling and Tracking
- Team Management and Tasks Distribution
- Document Circulation Management
- Catalog Management
- Integrated Collaborative Tools
- Customer Support Tools
- Data Analysis and Multi-level Reporting
Our experts will help you understand all the implementation possibilities and help you select the right components of the future CRM System that are important for your business
Our team has immense expertise in customizing CRM solutions for your business using the following 2 Open Source Software
At SIB Infotech we understand that the success is not only the right technology, it’s the right understanding of your business powered with the right technological solution.
Sugar CRM
vTiger CRM
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4.8
Digital Marketing and SEO Agency Reviews about SIB Infotech
Rupesh Maniar
Real Value Finloan Services Pvt. Ltd.
SIB Infotech has designed website for our company. We are very happy with outcome. They are not only professional but also putting their heart into work. We will always refer them for quality work and perfect price.
Reviewed From
Tima Elhajj
CEO & Founder, Tima Media
The client loved the platform that the SIB Infotech team developed for them, especially the calculator function. The company appreciated the team's high level of professionalism, communication, and care on the project. They are happy and willing to work with the team again.
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