Web Development Services

CRM Solutions

Customer Relationship Management (CRM) covers all aspects of the company’s relationship with its customers.

We will guide you through all the stages of the solution implementation giving a sound advice and helping you select the right strategy:

  • CRM Strategy and Requirements Definition
  • Business Processes Modeling & Streamlining
  • Technical Architecture Design
  • GUI Design and Usability Modeling
  • 3d Party Software Selection and Integration
  • Customization / Change Management
  • Implementation / Full Testing / Deployment
  • Legacy Applications Integration and Web-Enabling
  • Data Migration

The today’s highly-computerized world is changing the buyers’ behavior and thus calls for new approaches in building corporate CRM strategies. With the advance of new selling channels due to popularization of WWW and mobile devices special emphasis is put on self-service tools, electronically-managed relationships and personalization of online consumer experience.

 

We specialize in providing our customers with complete CRM. Our experienced consultants have considerable experience in different aspects of building an effective CRM system.

WHAT CAN WE DO FOR YOU?

We are happy to discuss the project with you in person or just call us at 9222260000

In-depth understanding of all aspects of the CRM software implementation combined with strong technical expertise enable us to deliver CRM solutions fully customized to client’s requirements and business specifics. We will help you to enhance your existing information sharing and sales system enabling you to build highly effective channels for exchanging information with your customers, suppliers and employees worldwide based on the most up-to-date technologies.

Effective Web Development Solutions

Our experts will help you understand all the implementation possibilities and help you select the right components of the future CRM system that are important for your business:

  • Lead Qualification & Tracking
  • Contacts and Accounts Management
  • Campaigns Scheduling and Tracking
  • Team Management and Tasks Distribution
  • Document Circulation Management
  • Catalog Management
  • Integrated Collaborative Tools
  • Customer Support Tools
  • Data Analysis and Multi-level Reporting

Our team has immense expertise in customizing CRM solutions for your business using the following 2 Open Source Software

1) Sugar CRM

2) vTiger CRM

 

At SIB Infotech we understand that the success is not only the right technology, it’s the right understanding of your business powered with the right technological solution.

Effective Web Development Solutions

Tell us about your project

Let us help you get your business online and grow it with passion

Browse through our range of Web Development Services or Contact Us with your specific requirement.